Abajee Privacy Policy — We take responsibility for protecting your data

1. What Information We Collect

Certain information is needed to operate the abajee platform properly and deliver the best experience. We collect only what is strictly necessary.

2. How We Collect Information

Abajee collects your information through several methods. It is important that you have a clear understanding of each one.

• Direct Registration: Information you provide when opening an account is collected.
• Transaction Processing: Financial information required for payments via bKash, Nagad, or Rocket is collected at the time of transaction.
• Automatic Collection: Some data is collected automatically via cookies and similar technologies while you use the platform.
• KYC verification: Identity documents are collected during verification via national ID card or passport.
• Customer Service: Information shared when contacting our support team is retained on record.

3. How Your Information Is Used

Every piece of information collected from you is used for a specific purpose. abajee never uses your data for unnecessary or unethical purposes.

• For account creation, management, and verification.
• To process deposits and withdrawals.
• To prevent fraud and money laundering.
• To enforce Responsible Gaming policies.
• To inform you of relevant bonuses and offers (you may opt out at any time).
• To improve platform quality and resolve technical issues.
• To meet legal obligations.

4. Data Sharing & Disclosure Policy

Abajee shares your information with trusted parties only in limited, specific circumstances. Your data is never sold under any condition.

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete the transaction.
• KYC partner: Licensed third-party services are used for identity verification.
• Legal authority: Information may need to be disclosed to government authorities under court order or legal obligation.
• Fraud Prevention: Limited data may be shared with security partners to help detect fraud.

5. Cookies & Tracking Technologies

Abajee uses cookies on its website and app to ensure smooth operation and improve your experience. Cookies are small text files stored on your device.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and language settings. Optional.
• Analytics Cookies: To analyze platform usage. Data is collected in a way that does not identify you personally.
• Cookie Controls: You can delete or block unnecessary cookies from your browser settings.

6. Data Security Measures

Abajee uses industry-leading security measures to protect your data, with multiple layers of protection in place.

• TLS/SSL encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication: 2FA is available for account login.
• Regular Audits: Third-party security experts conduct regular system audits.
• Staff Training: Our staff receive regular training on data protection.

7. Data Retention Period

Abajee does not retain your data longer than necessary. The retention period for each data type is outlined below.

• Account information: For the full duration your account is active, and up to 5 years after closure.
• Financial transactions: Retained for a minimum of 5 years for legal compliance.
• KYC documents: Retained for up to 5 years after account closure.
• Customer Service Records: 2 years from the date of last contact.
• Cookie Data: 30 days to 1 year, depending on the cookie type.

8. Your Rights

As an abajee user, you have important rights over your own data. Contact our support team to exercise any of these rights.

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: You can receive your data in a readable, portable format.
• Right to object: You may object to the use of your data for marketing purposes.

9. Protection of Minors' Privacy

Abajee is a responsible gaming platform. We do not allow anyone under 18 to register or operate an account.

• Age is verified at registration, and identity is confirmed through the KYC process.
• If a minor's account is identified, it will be immediately suspended and all associated data will be deleted.
• If parents believe their child is using abajee, please contact our support team immediately.
• To learn more about Responsible Gaming, visit our Responsible Play Visit page.

10. Changes to the Privacy Policy

Abajee may update this privacy policy in part or in full at any time. If changes are made, we will notify you through the following methods.

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of significant changes via email or in-app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account and withdraw your balance.